Here's how to access your Trainer Dashboard “Account” tab to issue a refund. Step-by-step instructions are below.
Step 1: Click on the Trainer Dashboard
Step 2: Click on the “Account” tab
Step 3: Click on the “Business Dashboard” (left sidebar)
Step 4: Click "Charges” to view all charges
Step 5: Click "Refund" (“Payment Status” column) next to the corresponding payment.
Step 6: Enter the amount to refund in the box.
Step 7: Click “Refund” again to finalize the amount entered.
The payment will be posted to the customer's bank account within 7-10 business days.
Now you can easily refund payments for clients when necessary.